Privacy and Cookie Policy
CONFIDENTIALITY OF OUR HOTELS’ DATA
The data uploaded by hotels that register on the Ecostars platform is confidential, meaning that information such as occupancy or total consumption may not be made public. In any case, the Ecostars certification itself is considered public data, as well as the orders of magnitude derived from the ratios calculated using the provided data (never the raw data itself), such as the order of magnitude of the CO2 footprint or basic consumption levels.
Any hotel may renounce its Ecostars certification at any time, in which case the data associated with the hotel will be deleted, and its profile will remain as if it had never applied for our certification or provided any data.
PRIVACY POLICY
The terms under which information provided by users while using Ecostars is used and protected are currently in force. Ecostars is committed to ensuring the security of its users’ data. When we ask you to fill out fields with personal information that may identify you, we assure you that such information will only be used in accordance with the terms of this document. However, this Privacy Policy may change or be updated over time, so we recommend that you continuously review this page to ensure that you agree with any such changes.
Information Collected
Ecostars may collect personal information such as: name, contact information (such as your email address), and demographic information. Additionally, when necessary, certain information may be required to process an order or to carry out a delivery or invoice.
Use of the Information Collected
Ecostars uses this information to provide the best possible service, particularly to maintain user registration forms, orders (if applicable), and to improve our products and services. We may periodically send emails with special offers, new products, and other promotional information that we believe may be relevant to you or may provide some benefit, to the email address you have provided, and you may unsubscribe at any time. We are strongly committed to fulfilling our promise to keep your information secure.
Third-Party Links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore are not responsible for the terms, privacy, or data protection of those third-party sites. Such sites are subject to their own privacy policies, so we recommend that you check them to confirm that you agree with them.
Control of Your Personal Information
At any time, you may restrict the collection or use of the personal information you provide to our website. Each time you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by email. If you have opted to receive our newsletter or advertising, you can cancel it at any time. Ecostars will not sell, assign, or distribute the personal information collected without your consent, unless required by a judge with a court order.
COOKIES POLICY
Cookies are files sent to request permission to be stored on your computer. Once you accept the file, it is created and then used to obtain information about web traffic and to facilitate future visits to the website. Another function of cookies is that they allow websites to recognize you individually in order to provide you with the best personalized service on their sites.
Ecostars uses cookies to identify which pages are visited and how often. This information is used solely for statistical analysis, after which the information is permanently deleted. You can delete cookies from your computer at any time. However, cookies help provide a better service to websites, and they do not give access to your computer or to your information unless you provide it directly. You can choose to accept or reject the use of cookies, but most browsers automatically accept cookies as they provide a better web service. You can also change your computer settings to decline cookies. If declined, some of our services may not be available to you.